Customization DebtThere’s a pattern that I’ve seen at most B2B/enterprise software companies — and some B2C/mass consumer companies — that doesn’t seem to…Oct 18Oct 18
Where Do We Find Joy?I’ve coached scores of product leaders over the last few decades, and mentored hundreds of product managers… initial conversations are…Sep 23Sep 23
Price Points Drive Organizational BehaviorsIn a conversation with Supra’s Marc Baselga and Ben Erez (podcast here), we touched on a core thesis of mine that I’d never written in long…Aug 192Aug 192
My Next Word to Retire is ‘Prioritization’I’ve been studiously avoiding the term MVP (not the , but the ) since at least 2020, since it causes endless confusion. It originally…Aug 12Aug 12
Fake (AI) Kindle BooksInternal audiences, especially go-to-market execs at software companies, are demanding that we add visible AI features to our products —…Jul 31Jul 31
Plausible vs Correct (AI)In our rush of AI optimism, I’m seeing some echoes of past over-reaches.Jul 23Jul 23
CPO BurnoutCold take: most of the CPOs I know are unhappy, frustrated, burnt out. (My selection bias: mostly B2B/enterprise, primarily 15-plus-year…Jul 15Jul 15
Coalition-Building and Corporate AnthropologyAs product managers, we’re trained to talk about benefits with customer/prospects rather than features. How will this product , rather…Jul 8Jul 8
Every System Has a BottleneckSoftware architects know that every system has a bottleneck. Imagine an analytics app where the slowest step is uploading massive data…Jun 20Jun 20
Moving Up to Product DirectorIn a course I’m running on moving up the product management organizational ladder, we’ve spent time comparing/contrasting what Product…Jun 171Jun 171